jitprompt

Terms of Service

Version 2026-09-30 · Effective 2026-09-30

These Terms of Service (“Terms”) govern your use of jitprompt, including the web application at app.jitprompt.com, its API and its MCP server (together, the “Service”). The Service is provided by Mirko Pace, an individual doing business as jitprompt, [MAILING ADDRESS] (“jitprompt”, “we”, “us”).

By creating an account, accepting an invitation, or using the Service, you agree to these Terms. If you use the Service on behalf of an organization, you agree on its behalf and confirm you have authority to do so; “you” then means that organization.

1. The Service

jitprompt stores documents that you upload (operating instructions, policies, reference material), splits them into sections with the help of AI models, and serves them to your AI agents over an API and the Model Context Protocol (MCP).

We may change, add or remove features. If a change materially reduces what a paid plan includes, we will tell you at least 30 days in advance, and you may cancel before it takes effect.

2. Accounts

  • You must give a valid email address and keep your password and API keys confidential. You are responsible for activity under your account and keys.
  • Organization owners and admins control who belongs to their organization and which API keys exist. Revoke keys you no longer use.
  • You must be at least 16 years old and able to form a binding contract.
  • Tell us promptly at legal@jitprompt.com if you suspect unauthorized access.

3. Your content

“Customer Content” means the documents you upload and the data derived from them (sections, summaries, embeddings), plus the queries your agents send.

  • You own your Customer Content. You grant us a limited license to host, copy, process and transmit it only to provide and secure the Service, as described in our Privacy Policy and, for organizations, our Data Processing Addendum.
  • AI processing. To structure and search your documents we send Customer Content to the subprocessors listed at jitprompt.com/subprocessors, including Anthropic (language models) and Voyage AI (embeddings). We do not use Customer Content to train AI models, and we use providers whose terms prohibit training on it.
  • Your responsibility. You confirm you have the rights to upload your Customer Content and that processing it as described does not violate any law or third-party right. Do not upload special-category personal data (health, biometric, and similar), payment card data, or government ID numbers.
  • AI output. Section titles and summaries are generated by AI models and may be inaccurate. Your agents’ behavior, and decisions made with the Service’s output, are your responsibility.

4. Acceptable use

You will not, and will not let others:

  • upload content that is illegal, infringing, or that you have no right to share, or use the Service to harm others;
  • attempt to access another organization’s data, probe or bypass security or rate limits, or interfere with the Service;
  • create accounts in bulk or by automated means, share accounts to evade plan limits, or resell the Service without our written agreement;
  • use the Service to build a competing product by copying its features or output at scale;
  • use the Service in violation of the usage policies of our AI providers (Anthropic’s Usage Policy applies to content processed by its models).

We may suspend access that violates this section or puts the Service or other customers at risk. Where reasonable we will tell you first and give you a chance to fix it.

5. Plans, fees and payment

  • The Service has a free plan and may offer paid plans. Each plan’s limits (namespaces, documents, ingestions per day, document size) are shown in the app and on our website.
  • Paid plans are billed monthly in advance through our payment processor and renew until cancelled. Prices exclude taxes, which are added where required.
  • You can cancel at any time; cancellation takes effect at the end of the paid period. Except where the law requires otherwise, fees are not refunded.
  • If a payment fails we will email you. After a grace period of 7 days your organization becomes read-only, and if the subscription is then cancelled it moves to the free plan. We do not delete your content because a payment failed.
  • We may change prices with at least 30 days’ notice; the new price applies from your next billing period after the notice.

6. Availability and support

We aim to keep the Service available and to fix problems promptly, but the Service is provided without a service-level commitment unless we agree one in writing. Support is by email at support@jitprompt.com.

7. Confidentiality and security

We protect Customer Content with technical and organizational measures described in the Data Processing Addendum, including encryption in transit and at rest, access limited to what is needed to run the Service, and isolation between organizations. We will notify you without undue delay of a security incident affecting your Customer Content.

8. Ending your use

  • You may stop using the Service at any time. An organization’s owner can export its data and delete it from the organization’s Settings: its API keys stop working at once and its data is deleted after 7 days, during which any owner can cancel. You can delete your account from the Account page. You can also email privacy@jitprompt.com and we will do it for you within 30 days.
  • We may terminate these Terms for a material breach that is not fixed within 15 days of notice, or immediately for serious or repeated violations of section 4. We may discontinue the Service with 60 days’ notice and will refund any prepaid fees for the period after it ends.
  • After termination you can export your documents for 30 days on request; then we delete Customer Content as described in the Privacy Policy, except where the law requires us to keep it.

9. Disclaimers

EXCEPT AS EXPRESSLY STATED IN THESE TERMS, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT AI-GENERATED OUTPUT IS ACCURATE OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

10. Limitation of liability

TO THE EXTENT PERMITTED BY LAW: (a) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE OR DATA; AND (b) EACH PARTY’S TOTAL LIABILITY ARISING OUT OF THESE TERMS IS LIMITED TO THE GREATER OF THE FEES YOU PAID IN THE 12 MONTHS BEFORE THE CLAIM AND USD 100. THESE LIMITS DO NOT APPLY TO YOUR PAYMENT OBLIGATIONS, YOUR BREACH OF SECTION 4, OR LIABILITY THAT CANNOT BE LIMITED BY LAW.

11. Indemnity

You will defend and indemnify us against third-party claims arising from your Customer Content or your breach of section 3 or 4.

12. Changes to these Terms

We may update these Terms. For material changes we will give at least 30 days’ notice by email or in the app, and ask you to accept the new version. The version date at the top identifies the current Terms; previous versions are available on request.

13. Governing law and disputes

These Terms are governed by the laws of the State of California, excluding its conflict-of-laws rules. The state and federal courts located in Contra Costa County, California have exclusive jurisdiction, and both parties consent to them. If you are a consumer in the EU or UK, you also keep the protection of the mandatory laws of your country of residence and may bring proceedings there.

14. General

These Terms, the Privacy Policy and, for organizations, the Data Processing Addendum are the entire agreement about the Service. If a provision is unenforceable, the rest remains in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them to a successor of the Service (for example, a company we form to operate it), with notice to you. Notices to us go to legal@jitprompt.com; to you, to the email address of your account (or of your organization’s owners).

Contact: legal@jitprompt.com